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The Importance of Parts Packages for Arcade Games

Arcade Out of Order Sign

With everything on their plates, business owners, owners, and operators can often overlook the smaller details within the big picture. A brand new game room can be exciting and rewarding -- until a button gets stuck or the photo booth film runs out.

It’s important to be prepared in these situations, and having spare parts and consumable items on hand can be a tremendous money saver when all of your basketballs get lost, or your Injustice game runs out of cards. Keeping a readily available supply of consumable and non-consumable parts on hand is one of the most basic tips we can offer our customers to keep their game rooms running smoothly.

Consumables are items needed to operate your equipment, such as cards, tokens, basketballs, etc. If you don’t have these basic items, your games aren’t going to work properly. Non-consumables are items you will need at some point, things that will break from general wear and tear, like buttons or knobs.

Keep Your Game Room Running Smoothly

Having your Essential Parts Package leads to less game downtime, increased revenue, and happier patrons. Many games can average about $200 a week in today’s Family Entertainment Centers, so it’s easy to do the math when a game is down and isn’t earning for you.

You want it up and running quickly when a game is down. Overnight freight charges can add up quickly. And if a game goes down on the weekend, parts may not ship until Monday morning. That means games can be down for several days, which is lost revenue for your business. Customers walking into your establishment seeing “out of order” signs on games probably won’t want to come back again.

To keep your game room up and running, we offer different packages tailored to the specific games at each location. Having the right spare inventory helps you keep revenues at their highest, keeps customers happy, and eliminates downtime and headaches. 

Selecting the Right Parts Packages For Your Location

When purchasing games, you should also be sure to include the following to guarantee and protect your revenue:

Essential Parts Package

This package will include the most commonly used parts, such as buttons, power supplies, mallets, and pucks. 

Parts package tailored for your location

  • Discounted shipping costs
  • Keep your games up and running
  • Ultimate peace of mind – customer has the right to return unused and unopened parts (from the “Essential Parts Package”) within six months of opening for full credit.

Keeping your FEC or location well stocked with the correct parts and consumables saves money, time, and headaches. Let us help you get set up for success from the beginning.