Betson Imperial Parts & Services

Betson Imperial Part & Services is a division of H. Betti Industries, Inc. with three parts distribution centers conveniently located on the East Coast, West Coast, and Central United States, and parts and equipment sales offices strategically located across the United States. With access to thousands of parts in inventory, Betson can help service a wide range of equipment quickly so you can continue generating revenue with little downtime.

We are the leading provider of parts and service for the amusement, vending, office coffee service, gaming, and billiard industries. With over 90 years of experience and leadership in the industry, we offer a complete line of parts and services to help you keep your equipment running smoothly and efficiently.

Our team of experienced professionals provides our customers with the highest level of service. We offer a wide range of services, including:

Parts sales
Technical support
Installation and maintenance
Repairs

We also offer a variety of parts packages that are designed to meet the specific needs of your business. Our parts packages include a wide range of parts, consumables, and refill items, so you can be sure that you have everything you need to keep your equipment running smoothly.

We are committed to providing our customers with the best possible service. We offer a customer support line and 24/7 shopping on betsonparts.com. If you are looking for reliable and experienced parts and service providers, then Betson Imperial Parts & Service is the right choice.

Our Commitment to Quality

At Betson Imperial Parts & Service, we are committed to providing our customers with the highest-quality parts and services. We only source our parts from the most reputable manufacturers, and we have a rigorous testing process in place to ensure that all our parts meet our high standards.

We also have a team of experienced technicians who are experts in repairing and maintaining coin-operated equipment. We use state-of-the-art diagnostic tools and equipment to identify the source of any problems quickly and accurately.

Our Customer Service

We understand your time is valuable and are committed to providing you with the best possible customer service. Our dedicated parts team can answer your questions and help you with any problems.

We also offer a variety of online resources to help you find the information you need. Our website has a comprehensive parts catalog and resources available to you.

Who We Are

Humbert Betti founded H. Betti Industries in 1934 when the Greenwich Village restaurateur and tavern owner started operating jukeboxes in his own business and other nearby taverns. Humbert was already something of an international success; the South American native was raised in Italy and emigrated as a young man to England, where he launched a successful chain of ice cream parlors and raised a family (including two daughters and four sons who worked in the business, Bert, Hugh, Eddie, and Louis) with his wife, Catherine. Today, H. Betti Industries comprises multiple business units, including Betson Enterprises, Betson Imperial Parts & Services, and Imperial.

Family-Owned, Customer Focused

Still a family-owned business today with its third generation in leadership roles, H. Betti Industries has grown to become a leader in the entertainment industry as the parent company of Betson Enterprises and Betson Imperial Parts & Service and worldwide leader in distributing location-based amusement equipment, parts, and services.

Our History

1934

Humbert Betti founded H. Betti Industries in 1934 when the Greenwich Village restaurateur and tavern owner started operating jukeboxes in his own business and other nearby taverns.

2000

H. Betti Industries launches a new company division, Betson Imperial Part & Services, to support the parts fulfillment demands of the billiards, amusement, vending, office coffee, and gaming industries. The company is expanding to become the leader in parts distribution with exclusive distribution agreements and strategically located distribution and sales centers.

2011

Betson Imperial Part & Services becomes the official parts distributor for Cafection Office Coffee products. Cafection was founded in 1996 and has been manufacturing coffee machines for over 20 years. It is the leading manufacturer of bean-to-cup machines for the OCS market in North America.

2015

To meet the ever-changing needs of the amusement and vending industry, Betson launches its first e-commerce platform - betsonparts.com offering access to thousands of products. Through the website, Betson Imperial Parts & Services provides real-time service and on-time shipping of parts and accessories for arcade games, vending, office coffee service, monitors, and more.

2017

Betson Imperial Part & Services continues the expansion of product offerings by becoming the exclusive worldwide master distributor of Goldfinger products. Goldfinger offers complete in-house design capabilities for video and touch screen hardware and software for the amusement, gaming, kiosk, vending, digital signage, and retail/hospitality industries.

2023

On March 28, 2023, Betson officially held the grand opening of a new 75,000-square-foot state-of-the-art facility in Las Vegas, NV. The location serves as a multi-purpose distribution center to support customers on the West Coast. In addition, Betson plans to have a small depot in California to be used in conjunction with the Las Vegas office to serve customers in this region.