Product Guarantee New Equipment
Other than abuse, acts of God, or improper servicing, Betson warrants your new machine for sixty (60) days from the date of delivery. After sixty (60) days Components warranted by the Manufacturer for a longer period of time must be sent to the MANUFACTURER FOR REPAIR or replacement under the Warranty Policy set by the Manufacturer. If the customer wants Betson to exchange or repair the defective item he does so with the full understanding that he will be billed at Betson's current service rates.
Raw Thrills New Product Warranty
Other than abuse, acts of God, or improper servicing, Betson Imperial warrants all Raw Thrills game Electronics (Computer, Monitor PCB, and Electronic PCB's) for one (1) year and all other game components for (90) days from the date of purchase. Betson Imperial, in an agreement with Raw Thrills, will act as a Factory Authorized Service Center honoring all Raw Thrills warranties. Mars Electronics, Conlux, Kortek, and Wells Gardner Factory Authorized Service Center Betson, in agreement with Mars Electronics, Conlux, Kortek, and Wells Gardner, will act as a Factory Authorized Service Center honoring all Warranty Policies set forth by the manufacturer.
Limited Product Guarantee Used Equipment
Other than abuse, acts of God, or improper servicing, Betson warrants your machine for thirty (30) days. During that thirty (30) day period, the Customer must return the defective part to Betson for repair or exchange.
Repair Warranty Policy
All Vending component repairs (Logic boards, Bill validators, and coin mechs) are warranted for ninety (90) days; all other items are warranted for thirty (30) days from date of completion including road service. Items warranted are specific to the initial repair only and any additional problems or failures that may result that are unrelated to the original repair are not covered.
Improper servicing or abuse will VOID any and all existing Warranties. The Customer is responsible for all Freight charges incurred under these Warranty Policies.
All warranty claims must be made when the item is brought to Betson for service. The customer must provide the machine serial number to verify the warranty. Failure to make a warranty claim or provide the serial number at the time of service will result in warranty service not being honored.
Betson Customer Property Policy
All customer property must be removed from Betson within thirty (30) days after notification that your property or repair is ready for pick up. After thirty (30) days a storage fee of $25 per day may be billed to your account up to fifteen (15) days. After that Betson will assume ownership, considering it an abandoned property.
All claims must be made within ten days from receipt of the product. Authorized returns are subject to a 30% restocking fee. A Return Authorization number is required.
This agreement shall be governed by and construed in accordance with the laws of the State of New Jersey. Buyer consents to the jurisdiction of the state and federal courts within the State of New Jersey.
Fraudulent or Improper Use of Machines
Buyer hereby acknowledges and agrees that the Seller shall not be responsible for any damages, losses, or liability incurred by Buyer as a result of improper, fraudulent or criminal use of the Equipment by anyone, including but not limited to direct, incidental or consequential damages and losses arising out of any person's improper, fraudulent or criminal use or conduct with respect to the Equipment.
Title to the equipment covered by this invoice is retained by the seller until the payment in full of amount hereof with exceptions by the purchaser of equipment to conditions herein stated.
All loans must be returned in their original packaging with 15 days of receipt. No returns will be accepted after 30 days. If the loan is not returned in this time frame, your account will be put on loan credit hold. Once your account is put on loan credit hold, you will not be able to receive any additional loans until this matter is resolved.